Risk Communication and Miscommunication
Case Studies in Science, Technology, Engineering, Government, and Community Organizations
“[A] collection of freshly postmodern chapters that (re)frame technical communication and composition/writing research and pedagogy . . . a valuable contribution.”
—Katherine V. Wills, Indiana University–Purdue University, Columbus
“If you teach technical writing, you will find this book valuable both to devise new curricula and to
assign case studies to your students.”
"Rice and St. Amant’s collection of essays is a valuable resource for composition and technical communication instructors interested in exploring new ways of connecting their students with global audiences and promoting intercultural exchange and understanding."
—Composition Studies
—Composition Studies
Thinking Globally, Composing Locally explores how writing and its pedagogy should adapt to the ever-expanding environment of international online communication. Communication to a global audience presents a number of new challenges; writers seeking to connect with individuals from many different cultures must rethink their concept of audience. They must also prepare to address friction that may arise from cross-cultural rhetorical situations, variation in available technology and in access between interlocutors, and disparate legal environments.
The volume offers a pedagogical framework that addresses three interconnected and overarching objectives: using online media to contact audiences from other cultures to share ideas; presenting ideas in a manner that invites audiences from other cultures to recognize, understand, and convey or act upon them; and composing ideas to connect with global audiences to engage in ongoing and meaningful exchanges via online media. Chapters explore a diverse range of pedagogical techniques, including digital notebooks designed to create a space for active dialogic and multicultural inquiry, experience mapping to identify communication disruption points in international customer service, and online forums used in global distance education.
Thinking Globally, Composing Locally is an invaluable resource for instructors seeking to address the many exigencies of online writing situations in global environments.
Contributors: Katherine Bridgman, Maury Elizabeth Brown, Kaitlin Clinnin, Cynthia Davidson, Susan Delagrange, Scott Lloyd Dewitt, Amber Engelson, Kay Halasek, Lavinia Hirsu, Daniel L. Hocutt, Vassiliki Kourbani, Tika Lamsal, Liz Lane, Ben Lauren, J. C. Lee, Suzanne Blum Malley, Ben McCorkle, Jen Michaels, Minh-Tam Nguyen, Beau S. Pihlaja, Mᵃ Pilar Milagros, Cynthia L. Selfe, Heather Noel Turner, Don Unger, Josephine Walwema
Media:
Kairos-An Interview with Kirk St.Amant & Rich Rice
